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The 5 universal truths of human interaction

Dr. George Thompson explains the five universal truths of human interaction which remain true across the board, regardless of cultural background, gender, etc.

1) People feel the need to be respected
2) People would rather be asked than be told
3) People have a desire to know why
4) People prefer to have options over threats
5) People want to have a second chance

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Dr. George J. Thompson is the President and Founder of the Verbal Judo Institute, a tactical training and management firm based in Auburn, NY. He has trained more than 500,000 police officers and his Verbal Judo course is required in numerous states. The course has been tailored for Corrections, and all kinds of businesses and other organizations.