The Richmond Department of Emergency Communications is one of the busiest emergency communications centers in Virginia – answering nearly 500,000 calls for service every year. A longtime Hexagon customer, the Department relies on a growing suite of Hexagon solutions, including computer-aided dispatch (CAD) and analytics tools, to dispatch for multiple organizations across the city.
Watch as Deputy Director of Technology Jackie Crotts talks about how the Department is able to leverage technology to make its personnel’s jobs easier – from tracking and allocating resources, analyzing and reporting data, predictive analysis and more.
Discover Hexagon’s full public safety platform at https://hxgn.biz/4evUZs5.