Most agencies conduct exit interviews when employees leave, but why wait until someone quits?
You can also get feedback for improvement by conducting retention interviews. Retention interviews are key to identifying and addressing issues within your organization today. They’re also great for gauging the success of changes you’ve already made. Exit interviews are reactive. Retention interviews are proactive.
Retention interviews show employees they’re valued and appreciated, and that you care about their job satisfaction. They help build trust in your agency and can also inspire action. So, what does a retention interview look like? Listen to Gordon Graham as he breaks down this critical resource.
Get more tips from Gordon here.
Lack of consensus and clear understanding of the problem can lead to misplaced priorities and ineffective recruitment and retention solutions going forward
