Risk management expert and Lexipol co-founder Gordon Graham explains why things go wrong and why things go right in public safety using his high-risk, low-risk, high-frequency, low-frequency chart.
Graham explains the five reasons he believes mistakes are made in high-frequency environments, and how first responders can combat those pitfalls. He emphasizes the importance of recognizing consistent risks, avoiding overconfidence, staying focused and not letting safety equipment compromise situational awareness.
When good people get involved in high-risk, low-frequency events, you are much more likely to make a mistake; listen to learn why ongoing training is key for responders
