Why do we gossip? Some researchers say that gossip helped our ancestors survive. It creates bonds between humans. Sharing information is the ultimate form of socializing.
Gossip isn’t always negative. If someone tells you your reputation has preceded you, they may have heard good things. Problems only arise when people disseminate untrue or negative information.
What’s the big deal? It causes a gradual deterioration of trust and morale. There may be a decline in productivity. It can increase anxiety and tension. This may result in personnel turnover and loss of good talent.
When negative gossip begins, be assertive. Walk away or change the subject. Finally, I know you’ve heard this before. But if you can’t say anything nice, don’t say anything at all. Demonstrate respect for your co-workers and for yourself. Your reputation and the reputation of your agency depend on it.
Get more tips from Gordon here.