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10 FAQ about real time crime centers

From their purpose to common misconceptions, this FAQ breaks down the essentials of real time crime centers and their role in modern policing

New Mexico Fighting Crime

A wall of monitors behind a glass wall is pictured on Dec. 15, 2023, at the city’s Real Time Crime Center in Albuquerque, N.M. Officials are seeking more funding from the New Mexico Legislature to add cameras and expand access to neighboring communities. (AP Photo/Susan Montoya Bryan)

Susan Montoya Bryan/AP

By Police1 Staff

Curious about Real-Time Crime Centers (RTCCs)? This FAQ covers everything from their purpose and components to how they improve community safety and support police operations, even with minimal resources.

1. What is a Real Time Crime Center (RTCC)?

An RTCC is a centralized unit within a police department that uses technology and data analysis to provide real-time support to officers in the field. These centers monitor live feeds from cameras, analyze data, and provide immediate information to help respond to ongoing incidents.

2. What is the main purpose of an RTCC?

The primary objective of an RTCC is to enhance public safety by providing real-time intelligence and situational awareness to law enforcement officers. This helps in quick decision-making, efficient resource deployment, and proactive crime prevention.

3. How did the concept of RTCCs come about?

The concept of RTCCs emerged from the need for immediate data and information to support field operations. Initially, individual analysts used basic tools like laptops and radios, but the success of these early efforts led to the formal establishment of dedicated centers with advanced technology.

4. What are the key components of an RTCC?

Key components include city traffic cameras, license plate readers, body cameras and communication tools. Some centers also use advanced analytics and AI to process data.

5. Do you need advanced technology to start an RTCC?

No, starting an RTCC does not require extensive technology. Basic tools such as computers, call screens, radios and existing databases can be sufficient to begin operations. More advanced technology can be integrated over time.

6. What are the strategic objectives of an RTCC?

Strategic objectives include being proactive in preventing crime, reactive in responding to ongoing incidents, and supporting investigative efforts. Objectives can vary based on local needs.

7. What is the difference between an RTCC and a Fusion Center?

An RTCC provides real-time support to law enforcement by monitoring live incidents and providing immediate intelligence. A Fusion Center focuses on gathering, analyzing and disseminating information related to terrorism and other major threats, often coordinating between agencies.

8. What are common misconceptions about RTCCs?

One common misconception is that an RTCC requires expensive, high-tech equipment to start. In reality, the motivation and basic tools are often enough to begin. Another misconception is that RTCCs are primarily for surveillance, whereas their main role is to support active police operations.

9. What roles do civilians and sworn officers play in RTCCs?

RTCCs benefit from a mix of civilian analysts and sworn officers. Civilians often have backgrounds in dispatch or analysis, providing valuable insights and data handling skills. Sworn officers bring field experience and can establish probable cause for actions based on real-time information.

10. How do RTCCs contribute to community safety beyond crime response?

RTCCs enhance overall community safety by monitoring for incidents such as traffic accidents, coordinating responses to natural disasters and providing intelligence during mass gatherings.

AI provides the ability to process and analyze vast quantities of data from multiple sources in real-time, aiding threat assessment and strategic planning