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AI-ready policing: Enhancing law enforcement computer systems for tomorrow’s challenges

In recent years, the landscape of law enforcement has been dramatically transformed by the proliferation of digital evidence

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To fully harness the power of AI and effectively manage the surge in digital evidence, law enforcement agencies must invest in significant upgrades to their computer systems.

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The advent of advanced technologies and widespread use of digital devices have created a vast reservoir of data law enforcement agencies can tap into for intelligence-led policing, investigations and other critical applications. From body-worn cameras, dash cams and surveillance systems to social media platforms, smartphones and the Internet of Things (IoT), digital evidence now plays a pivotal role in solving crimes and maintaining public safety.

Social media platforms, such as Facebook, Twitter, Instagram, TikTok and emerging platforms like Threads and Bluesky, provide real-time intelligence that can be pivotal for monitoring events, trends and potential threats. These platforms are also invaluable in investigations, offering evidence that can establish timelines, identify suspects and corroborate witness statements. Additionally, social media analysis allows law enforcement to gauge public sentiment, providing insights into community concerns or the likelihood of unrest.

The proliferation of Internet of Things devices, including smart home technologies, wearables and connected vehicles, adds another layer of contextual data to law enforcement’s toolkit. These devices offer critical information, such as location data and movement patterns, which can be used to corroborate alibis or link suspects to crime scenes. In public spaces, IoT devices enhance monitoring and emergency response capabilities, contributing to more effective law enforcement operations.

Mobile apps, particularly communication, navigation and payment apps, are emerging as significant sources of digital evidence. Encrypted communication apps often used by criminal networks can be key to unraveling illicit activities, while navigation apps provide data on suspects’ movements. Payment apps offer insights into financial transactions that may be linked to criminal behavior, helping establish connections between suspects.

Cloud storage services, such as Google Drive, Dropbox and iCloud, are increasingly important in investigations, providing access to backups of photos, documents and communications that might otherwise be lost. These platforms can reveal critical evidence, especially in cases where local devices have been destroyed or are inaccessible. Cloud-based collaboration tools also offer evidence of conspiracies or coordinated illegal activities.

The dark web and cryptocurrency transactions represent another frontier in digital evidence. Law enforcement agencies can monitor illegal marketplaces on the dark web to track criminal transactions and identify perpetrators. While cryptocurrencies are often used to obscure financial trails, blockchain analysis can trace transactions back to specific wallets, providing a financial trail that is invaluable in investigations.

Body-worn cameras and drones are enhancing real-time surveillance and accountability in law enforcement. Drones provide aerial views of crime scenes or active pursuits, offering tactical advantages, while body-worn cameras record interactions between officers and the public, providing evidence that can be used to ensure transparency and accountability.

Smart city infrastructure, including CCTV systems and public sensors, allows for comprehensive urban monitoring, enabling law enforcement to track the movement of people and vehicles across cities. This data is crucial for monitoring suspects and understanding crime patterns, and it also supports predictive policing efforts by helping to anticipate where crimes are likely to occur.

Devices like Amazon Alexa, Google Home and Apple Siri, which record voice data, are also emerging as valuable sources of evidence, particularly in cases of in-home crimes. These devices’ logs of interactions can reveal suspects’ plans or even confessions, providing crucial evidence in investigations.

Modern vehicles equipped with GPS, onboard diagnostics and infotainment systems offer precise data on movements, speeds and locations, which is essential for reconstructing events like car accidents or tracking suspects. Infotainment systems can store data on phone connections, recent destinations and messages, adding another layer of evidence.

Biometric data, including facial recognition systems and fingerprint scanners, is increasingly used for real-time identity verification, helping law enforcement quickly identify suspects or verify individuals during investigations. Biometric access logs can also link suspects to specific actions or locations.

Digital evidence provides unparalleled insights into criminal activities, offering a more comprehensive view of events, behaviors and patterns. This data can be leveraged to anticipate criminal behavior, identify suspects, corroborate witness testimonies and ultimately improve the efficiency and effectiveness of law enforcement operations. However, the sheer volume and variety of digital evidence present significant challenges, particularly for agencies still relying on legacy technology systems.

Legacy systems vs. digital evidence overload

The exponential growth of digital evidence has exposed the limitations of traditional law enforcement technologies. Legacy systems, which were not designed to handle the vast amounts of data generated today, struggle to keep up with the demands of modern policing. These systems often lack the processing power, storage capacity and analytical capabilities required to effectively manage and mine digital evidence.

One of the most pressing challenges is data storage. The volume of digital evidence generated from sources like high-definition video footage, GPS data and social media records is staggering. Storing this data securely, while ensuring it is easily accessible for analysis, requires significant capacity. However, many law enforcement agencies are burdened with outdated storage solutions that are both insufficient and costly to maintain.

In addition to storage issues, the processing power of legacy systems is often inadequate for the real-time analysis of digital evidence. AI applications require substantial computational resources to operate effectively. Legacy systems, with their limited central processing units (CPUs) and random access memory (RAM) capabilities, cannot handle these demanding tasks, leading to slow processing times and delayed investigations.

The integration of AI into law enforcement also introduces new challenges related to data interoperability and system compatibility. Many legacy systems were built as standalone solutions, making it difficult to integrate them with newer AI-driven technologies. This lack of interoperability hinders the seamless flow of data across different platforms and agencies, limiting the potential of AI to provide actionable insights.

Key AI applications: Revolutionizing law enforcement

Despite the challenges, the integration of AI into law enforcement has opened up new possibilities for leveraging digital evidence, significantly transforming agency operations. AI-driven tools like license plate readers (LPRs), facial recognition systems and predictive analytics are at the forefront of this transformation.

License plate readers utilize AI algorithms to automatically capture and analyze vehicle license plate numbers, providing real-time data that can be cross-referenced with criminal databases. This technology is invaluable for identifying stolen vehicles, tracking suspects and monitoring traffic violations. However, LPRs generate massive amounts of data that require robust storage solutions and quick processing capabilities to be effective in time-sensitive investigations.

AI also plays a critical role in automating and expediting criminal background checks by rapidly scanning databases and identifying relevant records. This automation speeds up investigations and enhances law enforcement’s ability to make informed decisions. However, the processing power required for these checks can strain legacy systems, especially when dealing with large data sets.

Predictive policing is another area where AI has made a significant impact. By leveraging historical crime data, predictive analytics can forecast where and when crimes are likely to occur, enabling agencies to deploy resources more effectively. AI algorithms analyze patterns in digital evidence, providing insights that can prevent crimes before they happen. Nevertheless, the success of predictive policing depends heavily on the ability of computer systems to process and analyze vast amounts of data in real time.

Optimizing computer systems for AI-driven policing

To fully harness the power of AI and effectively manage the surge in digital evidence, law enforcement agencies must invest in significant upgrades to their computer systems. A primary focus should be on enhancing processing power by upgrading to systems equipped with powerful CPUs and graphics processing units (GPUs). GPUs, in particular, are well-suited for parallel processing tasks, making them ideal for handling complex algorithms used in AI applications, such as video analysis and deep learning, which are increasingly common in AI-driven law enforcement tools.

In addition to processing power, increasing the amount of RAM in computer systems is crucial for faster data retrieval and processing. Substantial memory is essential for efficiently processing such voluminous data.

Scalable and secure storage solutions are also critical for managing the growing volume of digital evidence. Implementing cloud storage or high-capacity on-premises servers that can scale with demand ensures data is not only stored securely but also retrieved and analyzed in real time. This scalability is key to maintaining the efficiency and effectiveness of law enforcement operations.

Interoperability and integration are equally important. Agencies should prioritize adopting systems that easily integrate with AI technologies and other digital tools, facilitating seamless communication between different platforms and agencies. This ensures that data flows smoothly across systems, enhancing operational effectiveness.

Finally, as reliance on digital evidence and AI increases, so does the need for robust cybersecurity measures. Protecting sensitive data and ensuring the integrity of digital evidence requires implementing strong cybersecurity protocols, such as encryption, multifactor authentication and regular system audits to detect and address vulnerabilities. These measures are essential to safeguarding the digital infrastructure of law enforcement agencies.

Embracing the future of policing

The flood of digital evidence presents both significant challenges and unprecedented opportunities for law enforcement agencies. While legacy systems struggle to keep up with the demands of modern policing, the integration of AI and optimization of computing systems offer a path forward. By investing in enhanced processing power, ample storage and interoperable systems, law enforcement can not only manage the deluge of digital evidence but also extract actionable insights that can transform policing in the digital age.

Dr. Michelle Gundy is a researcher, consultant, veteran and SME in the fields of communication, trauma and policing (both civilian and officer trauma). She is a doctor of education in organizational change and leadership with graduate and undergraduate degrees in communications. She educates members of law enforcement on the emotional, physical, neurobiological and physiological effects of trauma and how it relates to the field of policing.